[00:00.00]NARRATOR: Listen to a conversation between a student and a campus mail center employee.
[00:04.86]MALE EMPLOYEE: Sorry you had to wait. [00:06.58]It's a busy time of year—lots of people mailing packages home…
[00:10.29]FEMALE STUDENT: I bet. I'll have to come next week to do that … [00:12.72]I'm moving out of my dorm, and I'm sending some papers home.
[00:15.46]MALE EMPLOYEE: OK, we'll be here… [00:16.82]what can I do for you today?
[00:18.44]FEMALE STUDENT: Well, my roommate asked me to pick something up for her. [00:21.18]I told her I was coming down here… [00:22.96]She got this notice saying there was a package to pick up—[00:25.29]I guess it was too big to fit into her mailbox.
[00:27.77]MALE EMPLOYEE: I'm sorry, but I can only give packages to the person who they're addressed to—[00:31.63]it's university policy.
[00:33.33]FEMALE STUDENT: Really? Could you make an exception? [00:35.58]She is my roommate.
[00:36.81]MALE EMPLOYEE: I wish I could, but … she'll have to come and get it herself—[00:40.02]and be sure to tell her to have her student ID card on her. [00:43.36]We’ll need to see identification—[00:45.37]oh, and she'll need that package notification too.
[00:48.53]FEMALE STUDENT: OK, I'll let her know. [00:49.89]Um, also … since I'm moving, I'll be able to receive my mail at my new apartment, so … I don't really need my campus mailbox.
[00:57.26]MALE EMPLOYEE: Oh, OK. Although I should tell you that we do recommend that students use the campus mailbox service, even if they are moving off campus.
[01:05.83]FEMALE STUDENT: Really? Why?
[01:06.87]MALE EMPLOYEE: Well, if any of your professors want to notify you of changes to class schedules—or get in touch with you for any reason…
[01:14.76]FEMALE STUDENT: My professors have my e-mail address.
[01:17.06]MALE EMPLOYEE: Yes, that's true … [01:18.45]but remember things like university newsletters, flyers from university clubs, notices about special events … they're only distributed to campus mailboxes. [01:28.79]None of that's mailed off campus.
[01:31.09]FEMALE STUDENT: Well, I work at the college newspaper, so I should be able to keep on top of what's going on. [01:36.31]Plus there’s the bulletin board outside the dining hall …
[01:38.77]MALE EMPLOYEE: True, but... You know, if it's the campus mailbox fee, I might be able to offer you a less expensive rate for next year. [01:46.66]We can do that, in special circumstances.
[01:49.58]FEMALE STUDENT: Thanks, but … I mean, I can afford the mailbox fee. [01:52.80]It's just that between my off-campus address, my e-mail account, and the school newspaper, I don't think there’ll be a problem.
[01:58.49]MALE EMPLOYEE: OK. In that case, stop by the main desk on your way out of the building and pick up the form you'll need … [02:04.34]and don't forget to include a forwarding mail address for anything that's addressed to your box from outside the university.
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