EXTRA1 How did the man probably feel when he first arrived at the computer center?

[00:00.00]Computer center employee: Hi, what can I help you with today?
[00:09.25]Student: Hi, um, I wanted to-you see, the thing is, I don't know much about computers, so I was wondering if, uh, if there's a class or something? [00:21.42]So I can learn how to use computers, like to write papers for my classes.
[00:26.33]Computer center employee: Oh, I see ...um, we don't really offer a course for beginners, since most students already have computing experience. [00:34.33]But all the computers in our labs have a general tutorial installed on them. [00:38.84]You could just go there and run it.
[00:40.52]Student: And the tutorial explains everything? [00:43.28]I mean, it might sound strange but I've never used a computer.
[00:48.35]Computer center employee: Well, all the computer labs on campus are staffed with student assistants, and I'm sure that any one of them would be more than willing to get you started.
[00:56.66]Student: Yeah? That sounds good. [00:59.12]But is it expensive?
[01:01.21]Computer center employee: No, in fact, it won't cost anything; it's one of the services of the computer center.
[01:06.22]Student: That's great. [01:07.47]How do they-I mean, how do I get in touch with the student assistants? [01:11.76]Should I just go to a computer lab and ask whoever's there?
[01:15.21]Computer center employee: Sure, you could do that, or I can let you have a list of names of the students who are assistants in the labs. [01:21.27]You might know one of them.
[01:22.63]Student: Actually, I think I'd prefer someone I don't know, um, so I can ask dumb questions ... [01:27.90]Is there anyone you'd recommend?
[01:29.78]Computer center employee: All of our student assistants are really knowledgeable about computers. [01:33.54]I mean, they have to be, in order to work in the computer labs. [01:36.89]It doesn't mean that they're necessarily good at teaching beginners. [01:40.96]But you probably won't be a beginner for very long.
[01:43.89]Student: Hope not.
[01:45.20]Computer center employee: And I just thought of something else. [01:47.39]The bookstore has a lot of books on computers-there might be one for people like you. [01:52.51]I mean, people who don't have a lot of experience with computers. [01:56.17]I actually bought one for my father so he could learn how to use e-mail, basic word processing, that sort of thing-and it worked pretty well for him.
[02:03.79]Student: OK, I'II try that, too. [02:05.73]And if the bookstore doesn't have it, they can just order it for me?
[02:09.18]Computer center employee: Right. Now is there anything else I can help you with today?
[02:13.04]Student: Uh, just the list of names and the times they're working. [02:16.54]I'd like to get going on this as soon as possible.
[02:18.95]Computer center employee: Right. Good luck.