[02:44.02]ANGELA:Hello, Flanders conference hotel.
[02:47.35]MAN:Oh, hi. I wanted to ask about conference facilities at the hotel.
[02:52.09]Have I come through to the right person?
[02:54.39]ANGELA:You have. I'm the customer services manager.
[02:57.90]My name's Angela. So how can I help you?
[03:01.54]MAN:Well, I'm calling from Barrett and Stansons, we're a medical company based in Perth.
[03:06.92]ANGELA:Oh yes.
[03:07.92]MAN:And we're organising a conference for our clients to be held in Sydney.
[03:12.28]It'll be held over two days and we're expecting about fifty or sixty people.
[03:17.68]ANGELA:When were you thinking of having it?
[03:19.65]MAN:Some time early next year, like the end of January? It'd have to be a weekend.
[03:25.85]ANGELA:Let me see ... our conference facilities are already booked for the weekend beginning January 28th.
[03:35.23]We could do the first weekend in February?
[03:38.43]MAN:How about January 21st?
[03:41.32]ANGELA:I'm afraid that's booked too.
[03:45.34]MAN:Well, let's go for the February date then.
[03:48.45]ANGELA:So that's the weekend beginning the 4th.
[03:52.26]MAN:OK. Now can you tell me a bit about what conference facilities you have?
[03:58.26]ANGELA:Sure. So for talks and presentations we have the Tesla room.
[04:04.51]MAN:Sorry?
[04:05.37]ANGELA:Tesla 一 that's spelled T-E-S-L-A.
[04:11.78]It holds up to a hundred people, and it's fully equipped with a projector and so on.
[04:18.10]MAN:How about a microphone?
[04:19.95]ANGELA:Yes, that'll be all set up ready for you, and there'll be one that members of the audience can use too, for questions, if necessary.
[04:28.82]MAN:Fine. And we'll also need some sort of open area where people can sit and have a cup of coffee.
[04:35.77]And we'd like to have an exhibition of our products and services there as well, so that'll need to be quite a big space.
[04:44.01]ANGELA:That's fine, there's a central atrium with all those facilities, and you can come before the conference starts if you want to set everything up.
[04:54.69]MAN:Great. And I presume there's wifi?
[04:58.01]ANGELA:Oh yes, that's free and available throughout the hotel.
[05:03.07]MAN:OK.
[05:04.39]ANGELA:Would you also like us to provide a buffet lunch? We can do a two-course meal with a number of different options.
[05:11.81]MAN:What sort of price are we looking at for that?
[05:14.81]ANGELA:Well, I can send you a copy of the standard menu.
[05:18.76]That's $45 per person. Or you can have the special for $25 more.
[05:26.41]MAN:I think the standard should be OK, but yes, send me the menu.
[06:12.51]MAN:Now we're also going to need accommodation on the Saturday night for some of the participants …
[06:18.96]I'm not sure how many, but probably about 25.
[06:23.14]So what do you charge for a room?
[06:25.69]ANGELA:Well, for conference attendees we have a 25% reduction, so we can offer you rooms at $135.
[06:35.78]Normally a standard room's $180.
[06:39.98]MAN:And does that include breakfast?
[06:41.94]ANGELA:Sure. And of course, guests can also make use of all the other facilities at the hotel.
[06:48.53]So we've got a spa where you can get massages and facials and so on, and there's a pool up on the roof for the use of guests.
[06:58.24]MAN:Great. Now what about transport links? The hotel's downtown, isn't it?
[07:04.99]ANGELA:Yes, it's about 12 kilometres from the airport, but there's a complimentary shuttle bus for guests.
[07:12.24]And it's only about ten minutes' walk from the central railway station.
[07:16.79]MAN:OK. Now, I don't know Sydney very well, can you just give me an idea of the location of the hotel?
[07:23.93]ANGELA:Well, it's downtown on Wilby Street, that's quite a small street, and it's not very far from the sea.
[07:33.46]And of course if the conference attendees want to go out on the Saturday evening there's a huge choice of places to eat.
[07:41.96]Then if they want to make a night of it, they can go on to one of the clubs in the area 一 there are a great many to choose from.
[07:50.92]MAN:OK. So if we go ahead with this, can you give me some information about how much ...
Complete the notes below.
Write ONE WORD OR A NUMBER for each answer.
Flanders Conference Hotel |
Example Customer Services Manager: ANGELA |
Date available • weekend beginning February 4th Conference facilities • the room for talks (projector and available) • area for coffee and an • free throughout • a standard buffet lunch costs $ per head Accommodation • Rooms will cost $ including breakfast. Other facilities • The hotel also has a spa and rooftop Location • Wilby Street (quite near the ) |
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