[02:37.29]TRAVEL AGENT:Good morning.World Tours.
[02:40.14]My name is Jamie. How can I help you?
[02:42.79]ANDREA:Good morning. I want some information on self-drive tours in the USA.
[02:48.22]Could you send me a brochure?
[02:49.53]TRAVEL AGENT:Of course. Could I have your name please?
[02:52.50]ANDREA:Andrea Brown.
[02:53.80]TRAVEL AGENT:Thank you. And your address?
[02:56.75]ANDREA:24, Ardleigh Road.
[02:58.48]TRAVEL AGENT:Can you spell that?
[02:59.87]ANDREA:A-R-D-L-E-l-G-H Road.
[03:05.61]TRAVEL AGENT:Postcode?
[03:06.70]ANDREA:BH5 2OP.
[03:10.10]TRAVEL AGENT:Thanks. And can I have your phone number?
[03:12.88]ANDREA:Is a mobile alright?
[03:14.62]TRAVEL AGENT:Fine.
[03:15.17]ANDREA:It's 07786643091.
[03:22.50]TRAVEL AGENT:Thank you.And can I ask you where you heard about World Tours?
[03:26.26]From a friend? Or did you see an advert somewhere?
[03:28.97]ANDREA:No, I read about you in the newspaper.
[03:31.28]TRAVEL AGENT:OK, I'll get the brochures in the post to you but can I give you some information over the phone.
[03:36.71]What kinds of things do you want to do on your holiday?
[03:39.76]ANDREA:I'm interested in going to California with my family.
[03:43.43]I've got two children and we want to hire a car.
[03:46.92]TRAVEL AGENT:OK.
[03:47.87]We have a couple of self-drive tours there visiting different places of interest in California.
[03:52.99]The first one begins in Los Angeles and there's plenty of time to visit some of the theme parks there.
[03:58.64]ANDREA:That's something on my children's list so I'd want to include that.
[04:02.63]TRAVEL AGENT:Good.
[04:03.40]Then you drive to San Francisco.
[04:05.80]From San Francisco you can drive to Yosemite Park where you spend a couple of nights.
[04:11.34]You can choose to stay in a lodge or on the campsite.
[04:14.67]ANDREA:I don't like the idea of staying in a tent.
[04:17.75]It'd be too hot.
[04:19.10]TRAVEL AGENT:Right.And the tour ends in Las Vegas.
[04:21.88]ANDREA:OK.
[04:23.29]TRAVEL AGENT:The other trip we can arrange is slightly different.
[04:26.16]It starts in San Francisco.
[04:27.90]Then you drive south to Cambria.
[04:30.50]ANDREA:Someone told me there's a really nice castle near Cambria.
[04:34.23]Will we go near that?
[04:35.76]TRAVEL AGENT:Hearst Castle is on that road so you could stop there.
[04:38.97]ANDREA:Good.I'd like to do that.
[04:40.76]Does this trip also go into the desert?
[04:43.68]TRAVEL AGENT:No, it continues to Santa Monica where most people like to stop and do some shopping.
[04:48.95]ANDREA:We have enough of that at home so that doesn't interest us.
[04:52.75]TRAVEL AGENT:OK. Well you could go straight on to San Diego.
[04:56.39]ANDREA:That's good for beaches isn't it?
[04:58.48]TRAVEL AGENT:That's right, that’s a good place to relax and your children might like to visit the zoo before flying home.
[05:04.51]ANDREA:I don't think so.
[05:06.44]We want some time for sunbathing and swimming.
[05:46.11]ANDREA:So how many days are the trips and how much do they cost?
[05:50.28]TRAVEL AGENT:The first one I told you about is a self-drive tour through California which lasts twelve days and covers 2.020 kilometres.
[06:00.20]The shortest journey is 206 km and the longest is 632 kilometres.
[06:07.21]The cost is £525 per person.
[06:10.69]That includes accommodation, car rental and a flight but no meals.
[06:15.39]ANDREA:OK. And the other trip?
[06:17.90]TRAVEL AGENT:That lasts nine days but you spend only three days on the road.
[06:21.86]You cover about 980 kilometres altogether.
[06:25.18]ANDREA:So is that cheaper then?
[06:27.10]TRAVEL AGENT:Yes, it's almost a hundred pounds cheaper.
[06:29.18]It’s £429 per person, which is a good deal.
[06:33.16]ANDREA:So that covers accommodation and car hire.
[06:36.60]What about flights?
[06:38.13]TRAVEL AGENT:They aren't included.
[06:39.29]But these hotels offer dinner in the price.
[06:42.30]ANDREA:OK. Well, thank you very much.
[06:44.85]I'll be in touch when I’ve had a chance to look at the brochure.
[06:47.85]TRAVEL AGENT:I'm pleased to help. Goodbye.
[06:49.76]ANDREA:Bye.
