[01:22.09]Salesman:Good afternoon, madam. May I help you?
[01:24.41]Customer:Oh yes. I'm looking for a mobile phone but don't really know where to start.
[02:19.16]This one looks a very attractive phone.
[02:21.72]Salesman:Ah yes, that's the Apple iPhone 7S 32GB. It's very Q2 sleek and lightweight; it's only 140 grammes.
[02:29.87]It's a classic look, packed with special features such as Q3 a voice-activated service to assist you and built-in GPS.
[02:37.23]Customer:Well, I really only want a mobile which has a good camera and which is easy to use.
[02:43.47]Oh, and another thing! I don't want it to run out of battery all the time like some of those cheaper phones.
[02:50.19]Salesman:If you want an excellent camera then this phone has an 8-megapixel camera for photos. You can also talk for up to 8 hours once the battery is charged.
[02:59.21]On standby, your phone will remain powered for up to 200 hours.
[03:03.25]Customer:Oh, that sounds good. How much is it, though?
[03:06.69]Salesman:You're looking at Q1 £22.50 a month on a fixed 24-month contract. The good thing is that there are no fees payable upfront.
[03:14.45]Customer: Yes, it's a bit pricey. What about this one?
[03:18.33]Salesman:That's the LG G8 phone. I'm afraid I'm going to disappoint you when you learn the price; It's £40 per month.
[03:25.27]Customer:For a 24-month contract?
[03:27.75]Salesman:Afraid so. But you're paying for several excellent features.
[03:31.23]The camera is a colossal 13 megapixels! You can also take still photos while simultaneously recording a video!
[03:39.27]Another good point is that it is remarkably lightweight at 149 grammes - so it's only slightly heavier than the Apple iPhone we just looked at.
[03:47.99]Customer:What is the battery power?
[03:49.59]Salesman:A lot more impressive than the Apple iPhone. Standby time is 565 hours and talk time 19 hours.
[03:57.99]It also has a high-definition screen that is second to none due to Quad HD technology. In fact the screen has four times the pixel count of a normal HD screen.
[04:08.35]Customer:I admit I love the look of the phone but really it's way out of my price range. Oh look, that's a nice phone!The one with the flip top.
[04:18.37]Salesman:Ah yes, the Samsung DM S410. That's one of our more basic models but it's still solid and reliable.
[04:25.89]Obviously it has hard keys rather than a touch screen but it's very economical. It's only £20 for the handset and It's pay-as-you-go thereafter.
[04:34.65]Customer:What about the camera? Are the pictures of good quality?
[04:38.77]Salesman:That's where the other two phones I showed you earlier are far superior in quality of picture than this model. In fact, the camera doesn't even possess a flash.
[04:47.65]You're also very limited on your talk time. It's only up to 2.5 hours and standby time is 75 hours.
[04:55.85]It's also fairly lightweight considering it's not state-of-the-art technology. It weighs in at 131 grammes.
[05:39.26]Customer:Well, all things considered, I reckon the Apple IPhone 7S 32GB is the one for me.
[05:47.42]Salesman:Actually, I know that it's out of stock at the moment. We only have the display model to show customers.
[05:53.08]But if I put in an order today it will be with you within the week, say around April 8th.
[05:58.32]Customer:Great!
[05:59.48]Salesman:So If I could just take your name and contact number, I will give you a call as soon as it's in.
[06:03.76]Customer:OK, thank you. The name's Janet Johnson. That's Johnson with an 'H' and my mobile number is 0799 6783058378.
[06:23.09]Salesman:Wonderful. Thank you very much madam. It was a pleasure meeting you.
[06:23.97]Customer:Thank you, too, for all your help and for your patience!
Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.
Complete the table below.
Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.