[02:29.10]MAN:Good morning, please take a seat.
[02:31.75]How can I help you?
[02:34.38]WOMAN:Well.
[02:34.75]I'm thinking of buying a new car and I'd like some advice.
[02:37.78]MAN:Sure, yes.
[02:39.87]Had you got any particular make in mind?
[02:42.26]WOMAN:I'm interested in a Lida-I've had one before and liked it.
[02:47.90]But I haven't really made up my mind.
[02:49.17]MAN:Sure.
[02:51.90]We've got various models.
[02:52.78]Umm, right.
[02:54.78]What about the engine size?
[02:55.89]Any ideas?
[02:57.34]WOMAN:The one I've got at the moment’s a 1.2 litre engine but I find it a bit slow on long journeys.
[03:03.74]I'd like a bit more power this time …
[03:07.12]a 1.4 should do, I don't think I need a 1.6 or anything.
[03:10.61]MAN:Right.
[03:12.65]Well, I think the model you're looking at is the Max.
[03:16.40]Here's a picture.
[03:17.44]WOMAN:Oh, yes...
[03:18.77]have you got one in?
[03:19.95]MAN:Yes.
[03:20.84]I'll take you to have a look at it in a minute.
[03:23.28]I'll just get a few more details.
[03:25.19]Er.
[03:25.86]Is there anything else to do with the engine?
[03:28.11]What kind of gear change do you want?
[03:30.30]I presume you'd want a manual.
[03:31.65]WOMAN:I'd want automatic - I've never driven a car with Manual gears.
[03:35.36]MAN:Right.
[03:36.41]Well now, here's the colour chart for the Max.
[03:39.93]Have you given that any thought?
[03:41.90]This blue's very popular at the moment.
[03:44.45]WOMAN:Yes, it is nice, I like blue.
[03:46.86]What's it called?
[03:48.87]‘Royal’?
[03:49.68]MAN:Yes.
[03:51.18]WOMAN:But actually, I think I prefer this lighter shade here - ' Sky'.
[03:55.84]MAN:Yes, that's popular too.
[03:57.49]WOMAN:I think I'll go for that.
[03:57.84]MAN:You might have to wait a week or so for that colour, but I assume that'd be OK?
[04:02.28]WOMAN:Oh yes, fine.
[04:03.52]MAN:Well, we can go outside and you can have a good look at one, and perhaps take it out.
[04:09.70]But first, can I just ask you about finance.
[04:12.20]The cash price is going to be somewhere in the region of seven and a half thousand.
[04:17.30] How would you like to pay?
[04:18.87]Are you in a position to pay cash, or would you need credit?
[04:21.71]WOMAN:I'd like credit provided the terms are reasonable.
[04:24.93]MAN:Well you can discuss that with my colleague in a moment.
[04:27.89]we have various arrangements.
[04:30.31]And would you be interested in us taking your present car as part exchange?
[04:34.64]WOMAN:Yes.
[04:35.56]MAN:OK, fine.
[04:37.57] So I'll just need some details from you and then we can do a valuation ...
[04:42.49] Is that OK?
[04:43.43]WOMAN:Fine, yes.
[05:20.29]MAN:Could I have your full name?
[05:23.68]WOMAN:Wendy Harries, that's H-A-double R-I-E-S.
[05:29.51]MAN:And is that Mr... Miss ... Ms ... ?
[05:32.85]WOMAN:It's Doctor, actually.
[05:34.11]MAN:Oh, right.
[05:35.46]And your address?
[05:36.97]WOMAN:20 Green Banks.
[05:39.95]MAN:Is that 'Green' spelled as in the colour?
[05:42.73]WOMAN:Yes, that's right.
[05:43.92]MAN:OK.
[05:44.43]WOMAN:Alton.
[05:46.65]MAN:Is that O-L-T-O-N?
[05:48.82]WOMAN:Not quite, it begins with an A, not an O.
[05:52.10]MAN:Oh yes, that's in Hampshire isn't it?
[05:54.52]WOMAN:That's right.
[05:56.66]MAN:And do you know your postcode?
[05:57.75]WOMAN:Yes.
[05:58.80]It's GU89EW
[06:02.25]MAN:Do you have a daytime phone number?
[06:04.56]WOMAN:Well, I work at the hospital but it's a bit difficult to get hold of me.
[06:08.63]I can give you a number just for messages, and then I'll get back to you when I can.
[06:13.14]Is that OK?
[06:13.94]MAN:That's fine.
[06:14.94]WOMAN:It's O-7-9-8-2-5-7-6-4-3.
[06:20.43]MAN:Fine.
[06:21.97] And about the car you have now, what make is it?
[06:26.90]WOMAN:It's a Conti.
[06:27.15]MAN:Do you knew the year or the model name?
[06:29.75]WOMAN:I think it's 1996, and it's called a Lion - like the animal.
[06:35.63]MAN:Then it must be 1994, because they brought out the Fox after that.
[06:40.31]WOMAN:Oh right, yes.
[06:41.78]MAN:Mileage Roughly?
[06:43.74]WOMAN:I'm not sure.
[06:45.40]I know it's less than seventy thousand.
[06:47.65]MAN:OK.
[06:49.60]What colour is it?
[06:51.26]WOMAN:It's grey, metallic grey.
[06:53.35]MAN:Right, and one last thing - what sort of condition would you say it's in?
[06:58.50]WOMAN:I'd probably describe it as reasonable.
[07:01.39]Do you need to see it?
[07:02.99] It’s parked outside.
[07:04.20]MAN:Not at the moment, no.
[07:05.50]Perhaps you could call in one day next week ...
