OFFICIAL48 Why does the university employee seem surprised at the student's request for on-campus jobs?

[00:00.00]NARRATOR: Listen to a conversation between a student and a university employee at the campus employment office.
[00:07.73]FEMALE EMPLOYEE: Hi, can I help you?
[00:09.09]MALE STUDENT: I hope so. My name's Mark Whitman, I'm--
[00:12.18]FEMALE EMPLOYEE: Don't I remember you from last year? [00:14.26]You worked in uh…where was it, the art library?
[00:18.02]MALE STUDENT: Yeah. You're good. [00:19.75]That was me. And I really enjoyed the work.
[00:22.12]FEMALE EMPLOYEE: Right. Yeah, your supervisor gave us some really great feedback at the end of the year. [00:26.10] “Oh, he’s so organized, always on time, helpful...”
[00:29.81]MALE STUDENT: Really? Well, I'm glad. [00:31.80]It was a good job.
[00:32.86]FEMALE EMPLOYEE: Well, we usually try to match students' jobs with their academic interests...
[00:36.20]MALE STUDENT: Yeah, I'm not exactly sure what career I'm headed for, [00:39.73]but librarian is a possibility. [00:42.03]It was a great experience to learn how it works and, and meet some people working in the field. [00:47.04]But for this year...well, that’s what I wanted to ask about.
[00:51.33]FEMALE EMPLOYEE: Oh. How come you waited so long to come in? [00:54.75]You know how fast campus jobs fill up. [00:57.31]If you’d come in earlier, you could probably have gotten the library job again-- [01:01.21]I mean, since you have the experience from last year, you don't need the training and all... [01:05.12]but it's been filled now.
[01:06.99]MALE STUDENT: Yeah, I know. But I'd planned to get a job working at a restaurant off-campus this year. [01:12.31]I really need to make more money than I did last year, and working as a waiter, there's always the tips. [01:17.58]But…I've tried a ton of places and I haven't found anything. [01:21.71]I know it’s really late, but well, uh, I was wondering… if maybe there was some job that hadn't been taken? Or maybe, umm, someone started a job and, ya know, had to drop it or something?
[01:33.89]FEMALE EMPLOYEE: Well, I doubt you'll find..
[01:36.14]MALE STUDENT: Could you, could you possibly check?[01:37.96] I know it's a long shot but … My friend Suzanne, she takes photography classes in Harrison Hall. And, um, [01:44.73]she sort of thought there might be an opening in the janitorial staff.
[01:48.30]FEMALE EMPLOYEE: Um, why does your friend, the photography student, think she has information about a janitorial staff opening? [01:55.38]I'm pretty sure those jobs're filled. [01:57.79]In fact, I remember taking lots of applications for them. Let me double check it online…
[02:02.80]MALE STUDENT: She said the whole studio arts building and especially the photo lab have been kind of, uh…sort of messy lately?[02:08.76] I mean, she says there's, uh, chemicals and stuff left out and, ya know, it's like no one's been cleaning up. [02:15.13]But that could just be, ya know, students using the lab after hours or something. Like, after it's been cleane.
[02:21.71]FEMALE EMPLOYEE: Hmm…hang on. There's…uh…there is um… an asterisk…uh, next to one of the job numbers here. [02:29.55]There's a note. Let's see… Huh!… Your friend's right. [02:34.15]Seems like one of the student janitors quit a couple weeks ago for some reason…. [02:38.38]Well, whatever. It looks like this is your lucky day.
[02:41.41]MALE STUDENT: Wow! That is so great! [02:43.71]So who's the contact person?
[02:45.49]FEMALE EMPLOYEE: Check with the janitorial office.
[02:47.31]MALE STUDENT: Fine. Thanks so much.