[02:01.58]WOMAN:Hello, West Bay Hotel.
[02:03.20]Can I help you?
[02:03.87]MAN:Oh, good morning.
[02:05.35]I'm ringing about your advertisement in the Evening Gazette.
[02:08.80]WOMAN:Is that the one for temporary staff?
[02:11.25]MAN:That’s right.
[02:12.15]WOMAN:Yes.
[02:13.34]I'm afraid the person who's dealing with that isn't in today, but I can give you the main details if you like..
[02:19.79]MAN:Yes please.
[02:20.99]Could you tell me what kind of staff you are looking for?
[02:24.25]WOMAN:We're looking for waiters at the moment.
[02:26.77]There was one post for a cook, but that's already been taken.
[02:30.20]MAN:Oh right.
[02:31.17]Erm, what are the hours of work?
[02:34.43]WOMAN:There are two different shifts - there's a day shift from 7 to 2 and a late shift from 4 till 11.
[02:42.14]MAN:And can people choose which one they want to do?
[02:44.88]WOMAN:Not normally, because everyone would choose the day shift I suppose.
[02:48.79]You altermate from one week to another.
[02:51.18]MAN:Okay.
[02:51.91]I’m just writing all this down.
[02:53.93]What about time off?
[02:55.65]WOMAN: You get one day off and I think you can negotiate which one you want, it's more or less up to you.
[03:02.31]But it has to be the same one every week.
[03:04.82]MAN:Do you know what the rates of pay are?
[03:07.36]WOMAN:Yes, I've got them here.
[03:10.20]You get £5.50 an hour, and that includes a break.
[03:15.33]MAN:Do I have to go home to eat or...
[03:17.36]WOMAN:You don't have to.
[03:18.64] You can get a meal in the hotel if you want to, and there's no charge for it so you might as well.
[03:24.14]MAN:Oh good.
[03:25.12]Yes, so let's see.
[03:26.44]I’d get er, two hundred and twenty one, no, two hundred and thirty one pounds a week?
[03:31.87]WOMAN:You'd also get tips - our guests tend to be quite generous.
[04:14.19]MAN:Erm, is there a uniform?
[04:15.59]What about clothes?
[04:16.97]WOMAN:Yes, I forgot to mention that.
[04:19.36]You need to wear a white shirt, just a plain one, and dark trousers.
[04:23.63]You know, not green or anything like that.
[04:26.11]And we don't supply those.
[04:27.58]MAN:That's okay, I've got trousers, I’d just have to buy a couple of shirts.
[04:31.65]What about anything else?
[04:32.67]Do I need a waistcoat or anything?
[04:34.33]WOMAN:You have to wear a jacket, but the hotel lends you that.
[04:37.29]MAN:I see.
[04:38.50]Er, one last thing -I don't know what the starting date is.
[04:42.10]WOMAN:Just a minute, I think it's sometime around the end of June.
[04:47.20]Yes, the 28th, in time for the summer.
[04:50.43]MAN:That's great.
[04:51.50]I’m available from the 10th.
[04:52.74]WOMAN:Oh good.
[04:53.85]Well, if you can call again you need to speak to the Service Manager.
[04:57.75]Her name's Jane Urwin, that's U-R-W-l-N, and she'll probably arrange to meet you.
[05:06.10]MAN:Okay.
[05:07.33]And when’s the best time to ring?
[05:09.21]WOMAN:Could you call tomorrow?
[05:10.60]Um, she usually starts checking the rooms at midday, so before then if you can, so she'll have more time to chat.
[05:18.37]I'll just give you her number because she's got a direct line.
[05:22.13]MAN:Thanks.
[05:22.73]WOMAN:It's 832 double-0 9.
[05:26.17]MAN:823 double-0 9?
[05:29.25]WOMAN:832.
[05:31.90]MAN:Oh, okay.
[05:32.52]Yes, I'll do that.
[05:33.73]WOMAN:And by the way, she will ask you for a reference, so you might like to be thinking about that.
[05:38.68]You know, just someone who knows you and can vouch for you.
[05:41.41]MAN:Yes, no problem.
[05:42.94]Well, thanks very much for your help.
[05:44.92]WOMAN:You’re welcome.
[05:45.69]Bye.
[05:46.53]MAN:Bye.
