[00:47.52]Good morning everyone. My name's Janet Parker and I'm the human resources manager.
[00:54.50]We're very happy to welcome you to your new apprenticeship.
[00:58.96]I hope that the next six months will be a positive and enjoyable experience for you.
[01:05.10]I'd like to start with some general advice about being an apprentice.
[01:10.64]Most of you have very little or no experience of working for a big organisation and the first week or so may be quite challenging.
[01:21.14]There will be a lot of new information to take in but don't worry too much about trying to remember everything.
[01:29.22]The important thing is to check with someone if you're not sure what to do 一 you'll find your supervisor is very approachable and won't mind explaining things or helping you out.
[01:42.60]You're here to learn so make the most of that opportunity.
[01:47.48]You'll be spending time in different departments during your first week so make an effort to talk to as many people as possible about their work - you'll make some new friends and find out lots of useful information.
[02:03.10]As well as having a supervisor, you'll each be assigned a mentor.
[02:08.94]This person will be someone who's recently completed an apprenticeship and you'll meet with them on a weekly basis.
[02:17.56]Their role is to provide help and support throughout your apprenticeship.
[02:22.78]Of course, this doesn't mean they'll actually do any of your work for you - instead they'll be asking you about what goals you've achieved so far, as well as helping you to identify any areas for improvement.
[02:37.22]You can also discuss your more long-term ambitions with them as well.
[03:28.78]Now I just want to run through a few company policies for our apprenticeship scheme with you...
[03:35.28]Most importantly, the internet.
[03:38.70]As part of your job you'll be doing some research online so obviously you'll have unlimited access for that but please don't use it for personal use - you'll have your own phones for that.
[03:53.90]Some of you have already asked me about flexible working.
[03:58.54]After your probationary three-month period - some of you will be eligible for this - but it will depend on which department you're in and what your personal circumstances are.
[04:10.96]So please don't assume you'll automatically be permitted to do this.
[04:16.30]I want to make sure there's no confusion about our holiday policy.
[04:21.30]Apart from any statutory public holidays we ask that you don't book any holidays until after your six-month apprenticeship has finished.
[04:31.66]Time off should only be taken if you are unwell.
[04:35.58]Please speak to your supervisor if this is going to be a problem.
[04:40.44]You'll be expected to work a 40-hour week but there may be opportunities to do overtime during busy periods.
[04:49.68]Although you're not required to do this, it can be a valuable experience - so we advise you to take it up if possible.
[04:58.86]Obviously, we understand that people do have commitments outside work, so don't worry if there are times when you are unavailable.
[05:08.30]As you know, we don't have a formal dress code here - you may wear casual clothes as long as they're practical - and the only restriction for shoes we have is on high heels for health and safety reasons.
[05:24.02]Comfortable shoes like trainers are preferable.
[05:27.48]There's a heavily subsidised canteen on site where you can get hot meals or salads cheaply.
[05:35.52]Snacks and drinks are also provided - so we've decided to introduce a no packed lunch policy.
[05:43.42]This is partly to encourage healthy eating at work and partly to stop people from eating at their workstation, which is unhygienic.
[05:53.56]OK moving on to ...
